Do I need new software?

According to Zylo’s 2026 SaaS Management Index, organizations leave about 46% of their software licenses unused in a typical 30-day period. A lot of that spending starts when a tool is bought to fix a problem that was really about unclear ownership or a process nobody set up properly. The tool then sits half-used and the problem carries on.

These 6 questions will help you check whether your problem needs new software, better use of what you already pay for or something software will not fix.